Terms of Trade

Terms of Trade

Terms of Trade

Date: 18 August 2017

1Definitions and interpretation

1.1Definitions

Additional Charge means:

(a)fees or charges for additional work performed at the Customer's request or reasonably required as a result of the Customer's conduct, calculated in accordance with the Supplier's then current prices; and

(b)expenses incurred by the Supplier, at the Customer's request or reasonably required as a result of the Customer's conduct.

Australian Consumer Law means Schedule 2 of the CCA and the corresponding provisions of State Fair Trading legislation.

Business Day means a day that is not a Saturday, Sunday or public holiday in the place where the Goods are being provided.

CCA means the Competition and Consumer Act 2010 (Cth).

CIF has the meaning given in the Incoterms.

CNF has the meaning given in the Incoterms.

Commencement Date means the date of these terms of trade.

Confidential Information means, in relation to the Supplier, all information, data and know-how (regardless of material form) which is confidential or proprietary in nature whether or not designated as such but excludes information that:

(a)is or becomes available in the public domain through no breach of confidence;

(b)is known to the recipient from a source other than the Supplier provided that the person who provided the information was not also under a confidentiality obligation in relation to that information; or

(c)was independently created by the Customer.

Consumer has the meaning given in the Australian Consumer Law.

Customer means the person identified on a Quote or Purchase Order as the customer and includes the Customer's agents and permitted assigns.

Goods means any goods supplied, or to be supplied, by the Supplier to the Customer in accordance with a Quote and these terms of trade.

Government Agency means any government or any public, statutory, governmental (including a local government), semi-governmental, local governmental or judicial body, entity, department or authority and includes any self-regulatory organisation established under statute.

Incoterms means Incoterms 2010, as amended or re-enacted from time to time.

Intellectual Property Rights means intellectual property rights at any time protected by statute or common law, including copyright, trade marks, patents and registered designs.

Law means:

(a)principles of law or equity established by decisions of courts;

(b)statutes, regulations or by-laws of the Commonwealth, a State, a Territory or a Government Agency; and

(c)requirements and approvals (including conditions) of the Commonwealth, a State, a Territory or a Government Agency that have the force of law.

Loss includes, but is not limited to, loss, costs (including party to party legal costs and the Supplier's legal costs), expenses, lost profits or revenues, award of damages, personal injury and property damage and other claims.

PPS Law means:

(a)the Personal Property Security Act 2009 (Cth) (PPS Act) and any regulation made at any time under the PPS Act (each as amended from time to time); and

(b)any amendment made at any time to any other legislation as a consequence of a PPS Law.

Purchase Order means a purchase order for Goods placed by a Customer in response to a Quote and as varied in writing from time to time by the parties, the terms of which are deemed to incorporate these terms of trade.

Quote means a written description of the Goods to be provided, an estimate of the Supplier's charges for the performance of the required work and supply of the Goods and an estimate of the time frame for the performance of the work and supply of the Goods.

Related Party means, in respect of a party:

(a)the directors, officers, employees, agents and contractors of that party;

(b)any Related Entity of that party (as defined in the Corporations Act 2001 (Cth)); and

(c)any person or entity that is a Related Party of the persons referred to in paragraphs (a) and (b) above.

Relevant Period means a period commencing on the date that the Customer makes its first Purchase Order with the Supplier and ending on the date that occurs three (3) years following the date of the last most recent Purchase Order made by the Customer with the Supplier.

Supplier means the entity specified as the supplier of Goods on the Quote and includes the Supplier's agents and permitted assigns. For the avoidance of doubt, the Supplier shall be Spring Imports & Exports Pty Ltd (ACN 004 519 377) unless otherwise specified on the Quote.

Supplier Contractor means any person (including all associated and related entities of that person whether corporate or otherwise) who are engaged by the Supplier to supply Goods and/or services in relation to the Goods supplied to the Customer under these terms of trade.

terms of trade means these terms of trade as amended or varied from time to time.

Territory means worldwide.

1.2Interpretation

In these terms of trade, unless the context otherwise requires:

(a)a reference to writing includes email and other communication established through the Supplier's website (if any);

(b)the singular includes the plural and vice versa;

(c)a reference to a clause or paragraph is a reference to a clause or paragraph of these terms of trade;

(d)a reference to a party to these terms of trade or any other document or arrangement includes that party's executors, administrators, successors and permitted assigns;

(e)where an expression is defined, another part of speech or grammatical form of that expression has a corresponding meaning;

(f)headings are for ease of reference only and do not affect the meaning or interpretation of these terms of trade; and

(g)if the date on which any act, matter or thing is to be done falls on a day which is not a Business Day, that act, matter or thing:

(i)if it involves a payment other than a payment which is due on demand must be done on the preceding Business Day; and

(ii)in all other cases, must be done on the next Business Day.

2General

(a)These terms of trade apply to all transactions between the Customer and the Supplier relating to the provision of Goods. This includes all quotations, contracts and variations. These terms of trade take precedence over terms of trade contained in any document of the Customer or elsewhere. These are the only terms of trade which are binding on the Supplier except those that are imposed by a statute such as the CCA and which cannot be excluded.

(b)By making a Purchase Order, a Customer is deemed to have consented to these terms of trade and acknowledges that such terms of trade form part of the terms of the contract constituting that Purchase Order.

(c)Any direction by the Customer (whether verbal or written) to procure Goods from the Supplier will be deemed as acceptance by the Customer of these terms and conditions, despite any provisions to the contrary in the direction or any Purchase Order issued by the Customer.

(d)The variation or waiver of a provision of these terms or a party's consent to a departure from a provision by another party is ineffective unless in writing signed by the parties.

(e)The Supplier may amend any details in a Quote by notice in writing to the Customer. Such amended details supersede any relevant prior detail in dealings between the parties.

(f)These terms of trade are binding on the Supplier and the Customer for each Purchase Order that is made on and from the Commencement Date.

(g)These terms of trade commence on the Commencement Date and continue until terminated under clauses 16 or 17.

3Quotes

(a)The Supplier may provide the Customer with a Quote. Any Quote issued by the Supplier is valid for three (3) Business Days from the date of issue.

(b)Unless otherwise expressly agreed in writing, a Quote does not include delivery or installation of the Goods.

(c)Quotes are based upon the cost of materials available at the time of preparation of the Quote and assume the timely supply by the Customer of necessary instructions and, if applicable, materials to the Supplier.

(d)Each Quote is subject to and conditional upon obtaining any necessary import, export or other licence.

(e)Following provision of a Quote to the Customer, the Supplier is not obliged to commence work until the Quote has been accepted by the Customer. This occurs by the Customer completing a Purchase Order form and returning the form to the Supplier.

(f)The Supplier reserves the right to amend any Quote before the Purchase Order has been completed to take into account any rise or fall in the cost of completing the Purchase Order. The Supplier will notify the Customer of any amendment as soon as practicable, at which point the amended Quote will be the estimate or Quote for the purposes of these terms of trade.

(g)An indication in a Quote of the time frame for the provision of the Goods is an estimate only and is not a fixed time frame. Subject to any obligations in respect of consumer guarantees under the Australian Consumer Law, this estimate is not binding upon the Supplier.

4Purchase Orders

(a)Every Purchase Order by the Customer for the provision of Goods must be submitted in writing on the Supplier's standard Purchase Order form (unless otherwise agreed).

(b)A Purchase Order will only be deemed to be placed by the Customer if the Purchase Order clearly identifies the Goods ordered and the Supplier's Quote. Any costs incurred by the Supplier in reliance on incorrect or inadequate information provided by the Customer in a Purchase Order may result in the imposition of an Additional Charge.

(c)Purchase Orders must be signed by an authorised representative of the Customer and must specify the required date of delivery.

(d)Placement of a Purchase Order by the Customer signifies:

(i)acceptance by the Customer of these terms of trade and the most recent Quote provided by the Supplier relating to that Purchase Order; and

(ii)the creation of an enforceable contract between the Supplier and the Customer, the terms of which are comprised in the Quote, the Purchase Order and these terms of trade.

(e)The Supplier may in its absolute discretion refuse to provide Goods where:

(i)Goods are unavailable for any reason whatsoever;

(ii)credit limits cannot be agreed upon or have been exceeded; or

(iii)payment for Goods previously provided to the Customer or any related corporation of the Customer or to any other party who is, in the reasonable opinion of the Supplier, associated with the Customer under the same or another supply contract, has not been received by the Supplier.

(f)A Purchase Order cannot be cancelled without the prior written consent of the Supplier. Where a Purchase Order is cancelled, the Customer indemnifies the Supplier against any Losses incurred by the Supplier as a result of the cancellation. This includes, but is not limited to, loss of profit from other orders foregone as a result of the scheduling of the Purchase Order which is subsequently cancelled.

(g)For the avoidance of doubt, the Supplier is deemed to have accepted a Purchase Order provided in this clause 4, if it does not reject the Purchase Order in whole or in part within 3 Business Days of its receipt.

5Variations

(a)The Customer may request that its Purchase Order be varied by providing a request in writing to the Supplier. A request for a variation must be agreed to in writing by the Supplier in order to have effect.

(b)If the Customer wishes to vary its requirements after a Quote has been prepared by the Supplier or after the placement of a Purchase Order, the Supplier reserves the right to vary the Quote and/or the Purchase Order (as applicable) to include any Additional Charge in respect of any extra costs incurred or additional work carried out due to the variation, in accordance with its then current charge rates. A revised Quote issued by the Supplier in respect of the requested variation supersedes the original Quote. If the revised Quote only specifies additional work, the Quote for that additional work will be in addition to the immediately preceding Quote for the Goods.

(c)The Supplier has an automatic extension of time for the provision of the Goods equal to the delay caused by the variation.

6Invoicing and payment

(a)The Supplier may in its absolute discretion, issue an invoice to the Customer in any one or more of the following ways:

(i)prior to commencing the provision of the Goods, for an amount equal to the Quote and Additional Charges where the Supplier has not previously carried out work for the Customer or where the Supplier chooses to do so;

(ii)at the end of each week before the Purchase Order is completed, the Supplier may issue one or more invoices for a proportion or the whole of the amount of the Quote (the proportion to be calculated at the Supplier's discretion either for work done to that point, work in the future or both) and require that proportion of the Quote be paid in advance of any further Goods being provided;

(iii)upon completion of the provision of the Goods or any time thereafter, for an amount equal to the Quote or the balance of the Quote outstanding, any Additional Charges and any amount not previously invoiced, or if no Quote was provided, for an amount representing the Supplier's charge for the work performed in completing the Purchase Order and for any Additional Charges; or

(iv)in any other way agreed between the Supplier and the Customer from time to time.

(b)The amount payable by the Customer will be the amount set out in the invoice. This will be calculated as:

(i)the amount for the Goods as set out in the Quote and any Additional Charges, or

(ii)where no Quote has been provided by the Supplier, the Supplier’s usual charges for the Goods as described in the Purchase Order.

(c)Within 7 Business Days of a valid tax invoice being issued to the Customer, the Customer must pay in full and without set off the amount owing in respect of such invoice issued by the Supplier to the Customer unless otherwise agreed by Supplier and the Customer.

(d)If any invoice is due but unpaid:

(i)the Supplier may withhold the provision of any further Goods until overdue amounts are paid in full; and

(ii)all amounts owing by the Customer to the Supplier named in an invoice or Purchase Order on any account shall immediately become due and payable to the Supplier.

(e)The Supplier may in its complete discretion apply any payment received from the Customer to any amount owing by the Customer to the Supplier.

(f)The Customer is not entitled to retain any money owing to the Supplier notwithstanding any default or alleged default by the Supplier of these terms of trade, including (but not limited to) the supply of allegedly faulty or defective Goods or a delay in the provision of the Goods. Nothing in this paragraph affects the Customer's rights for any alleged failure of a guarantee under the Australian Consumer Law.

(g)The Customer is to pay the Supplier on demand interest at the rate of 10% per annum on all overdue amounts owed by the Customer to the Supplier, calculated daily.

(h)All costs and expenses (on a full indemnity basis) associated with collecting overdue amounts, including (but not limited to) legal fees and internal costs and expenses of the Supplier, are to be paid by the Customer as a debt due and payable under these terms of trade.

(i)The Customer and the Supplier agree to comply with their obligations in relation to Goods and Services Tax (GST) under the A New Tax System (Goods and Services Tax) Act 1999 (Cth) and any other applicable legislation governing GST.

7Additional Charges

(a)The Supplier may require the Customer to pay Additional Charges in respect of Loss incurred by the Supplier as a result of reliance on inadequate or incorrect information or material provided by the Customer or information or material supplied later than required by the Supplier in order for it to provide the Goods within the specified time frame (if any).

(b)The imposition of Additional Charges may also occur as a result of:

(i)cancellation by the Customer of a Purchase Order where cancellation results in Loss to the Supplier;

(ii)unless the Quote specifies that Goods will be delivered directly to the Customer, storage costs for Goods not collected from the Supplier within 15 Business Days from the date on which the Goods are manufactured, fabricated, created or formed;

(iii)if Goods are transported on a CIF or CNF basis, any Loss incurred by the Supplier as a result of storage costs for Goods not collected by the Customer (or its representative) within 5 Business Days of the date of arrival to the relevant port or airport (as applicable);

(iv)photocopying, courier, packing or handling charges not included in the Quote;

(v)Government or council taxes or charges not included in the Quote; or

(vi)additional work required by the Customer or any other occurrence which causes the Supplier to incur costs in respect of the Customer's Purchase Order additional to the cost specified in the Quote.

8Delivery

(a)The Supplier is liable for all costs associated with the packaging and delivery of the Goods under these terms of trade.

(b)Unless otherwise reasonably directed by the Supplier, the Customer need not return to the Supplier any packaging or packing materials for the Goods.

(c)The Supplier must comply with all applicable Laws concerning the manufacture, packaging and packing and delivery of the Goods.

9Part deliveries

For each Purchase Order, the Supplier reserves the right to make part deliveries of Goods specified in that Purchase Order. Each part delivery shall constitute a separate sale of Goods under these terms and conditions. A part delivery of Goods specified in a Purchase Order shall not invalidate the balance of Goods to be delivered in respect of that Purchase Order.

10Acceptance of Goods

If the Customer fails to advise the Supplier in writing of any fault in Goods or failure of Goods to accord with the Customer's Purchase Order within 24 hours of delivery, the Customer is deemed to have accepted the Goods and to have accepted that the Goods are not faulty and accord with the Customer's Purchase Order. Nothing in this paragraph affects the Customer's rights for any alleged failure of a guarantee under the Australian Consumer Law.

11Returns

(a)Return of Goods (other than in circumstances where the Supplier is required to accept a return of Goods under the Australian Consumer Law) must be approved by the Supplier. These authorised returns must be freight prepaid and will only be accepted if (unless otherwise agreed with the Supplier) they are:

(i)in a saleable condition in their original packaging;

(ii)accompanied by documentation evidencing:

(A)the Customer’s name, address and account number,

(B)a return authorisation number and the relevant Purchase Order number under which the Goods were originally supplied; and

(C)reasonable detail regarding the reason for the return of the Goods; and

(iii)returned within 14 days of supply.

(b)Other than in situations where the Supplier is required to accept a return of Goods under the Australian Consumer Law:

(i)the Supplier reserves the right to charge a handling fee of $10 or 10% of the price of the Goods returned (whichever is greater) under this provision; and

(ii)the Supplier will not accept the return of Goods specifically purchased, manufactured, machined or cut to size or to the Customer’s specification.

12Title and risk

(a)Risk in Goods passes to the Customer immediately upon delivery.

(b)The Customer must insure the Goods from the time of delivery at its cost and note the interest of the Supplier on the insurance policy and shall produce a certificate of currency to this effect to the Supplier upon request.

(c)Property and title in Goods supplied to the Customer under these terms of trade does not pass to the Customer until all money (including money owing in respect of other transactions between the Supplier and the Customer) due and payable to the Supplier by the Customer has been fully paid.

(d)Where Goods are supplied by the Supplier to the Customer without payment in full, the Customer:

(i)is a bailee of the Goods until property and title in them passes to the Customer;

(ii)irrevocably appoints the Supplier to be its attorney to do all acts and things necessary to ensure the retention of title to goods including the registration of any security interest in favour of the Supplier with respect to the Goods under applicable law;

(iii)must be able upon demand by the Supplier to separate and identify as belonging to the Supplier Goods supplied by the Supplier from other goods which are held by the Customer;

(iv)must not allow any person to have or acquire any security interest in the Goods;

(v)agrees that the Supplier may repossess the Goods if payment is not made within 10 Business Days (or such longer time as the Supplier may, in its complete discretion, approve in writing) of the supply of the Goods; and

(vi)the Customer grants an irrevocable licence to the Supplier or its agent to enter the Customer's premises in order to recover possession of Goods pursuant to this paragraph. The Customer indemnifies the Supplier for any damage to property or personal injury which occurs as a result of the Supplier entering the Customer's premises.

(e)Where Goods are supplied by the Supplier to the Customer without payment in full of all moneys payable in respect of the Goods, and:

(i)the Customer makes a new object from the Goods, whether finished or not;

(ii)the Customer mixes the Goods with other goods; or

(iii)the Goods become part of other goods (New Goods),

the Customer agrees with the Supplier that the ownership of the New Goods immediately passes to the Supplier. The Customer will hold the New Goods on trust for the Supplier until payment of all sums owing to the Supplier whether under these terms of trade or any other contract have been made. The Supplier may require the Customer to store the New Goods in a manner that clearly shows the ownership of the Supplier.

(f)For the avoidance of doubt, under paragraph 12(e), the ownership of the New Goods passes to the Supplier at the beginning of the operation or event by which the Goods are converted into, are mixed with or become part of other goods.

(g)Despite paragraph 12(d), the Customer may transfer, sell or dispose of Goods, including New Goods, to a third party in the ordinary course of business. This is provided that:

(i)where the Customer is paid by a third party in respect of Goods including New Goods, the Customer holds the whole of the proceeds of sale, less any GST, on trust for the Supplier in a separate account, until all amounts owned by the Customer to the Supplier have been paid; or

(ii)where the Customer is not paid by a third party, the Customer agrees to assign all of its rights against the third party to the Supplier and take all other measures necessary to give effect to that assignment (including giving notice of the assignment to that third party) upon the Supplier giving the Customer notice in writing to that effect and for the purpose of giving effect to that assignment the Customer irrevocably appoints the Supplier as its attorney.

13PPS Law

(a)Where Goods are supplied by the Supplier to the Customer without payment in full of all moneys payable in respect of the Goods, the Customer acknowledges that the Supplier has a right to register and perfect a personal property security interest.

(b)If:

(i)a PPS Law applies or commences to apply to these terms of trade or any transaction contemplated by them, or the Supplier determines (based on legal advice) that this is the case; and

(ii)in the Supplier's opinion, the PPS Law:

(A)does or will adversely affect the Supplier's security position or obligations; or

(B)enables or would enable the Supplier's security position to be improved without adversely affecting the Customer,

the Supplier may give notice to the Customer requiring the Customer to do anything (including amending these terms of trade or execute any new terms and conditions) that in the Supplier's opinion is necessary, to the maximum possible extent, to overcome the circumstances contemplated in paragraph 13(b)(ii)(A) or improve the security position as contemplated in paragraph 13(b)(ii)(B). The Customer must comply with the requirements of that notice within the time specified in the notice. If having completed everything reasonably practicable as required under this paragraph, in the Supplier's opinion the Supplier's security position or obligations under or in connection with these terms of trade have been or will be materially adversely affected, the Supplier may by further notice to the Customer cancel these terms of trade. If this occurs, the Customer must pay to the Supplier any money owed to the Supplier by the Customer immediately.

(c)The parties contract out of each provision of the PPS Law which, under section 115(1) of the PPS Act, they are permitted to contract out of, other than:

(i)sections 117 and 118 (relationship with land laws); and

(ii)sections 134(1) and 135 (retention of collateral).

(d)Each party waives its right to receive each notice which, under section 157(3) of the PPS Act, it is permitted to waive.

(e)Each party waives its rights to receive anything from any other party under section 275 of the PPS Act and agrees not to make any request of any other party under that section.

14Intellectual Property Rights

(a)The Customer warrants that it owns all Intellectual Property Rights pertaining to its Purchase Order for Goods or has a licence to authorise the Supplier to reproduce or use all copyright works or other materials the subject of Intellectual Property Rights supplied by the Customer to the Supplier for the purposes of the Purchase Order. Further, the Customer indemnifies and agrees to keep indemnified the Supplier against all Losses incurred by the Supplier in relation to or in any way directly or indirectly connected with any breach of any other Intellectual Property Rights in relation to any material supplied by the Customer.

(b)Unless specifically agreed in writing between the Supplier and the Customer, all Intellectual Property Rights in any works created by the Supplier on behalf of the Customer vest in and remain the property of the Supplier.

(c)Subject to payment of all invoices due in respect of the Goods, the Supplier grants to the Customer a perpetual, non-exclusive licence to use the works created or produced by the Supplier in connection with the provision of Goods under these terms of trade for the purposes contemplated by the Purchase Order.

15Agency and assignment

(a)The Customer agrees that the Supplier may at any time appoint or engage an agent to perform an obligation of the Supplier arising out of or pursuant to these terms of trade.

(b)The Supplier has the right to assign or novate and transfer to any person all or any of its title, estate, interest, benefit, rights, duties and obligations arising in, under or from these terms of trade provided that the assignee agrees to assume any duties and obligations of the Supplier owed to the Customer under these terms of trade.

(c)The Customer is not to assign or novate, or purport to assign or novate, any of its obligations or rights under these terms of trade without the prior written consent of the Supplier.

16Default by Customer

(a)Each of the following occurrences constitutes an event of default:

(i)the Customer breaches or is alleged to have breached these terms of trade for any reason (including, but not limited to, defaulting on any payment due under these terms of trade) and fails to remedy that breach within 10 Business Days of being given notice by the Supplier to do so;

(ii)the Customer, being a natural person, commits an act of bankruptcy;

(iii)the Customer, being a corporation, is subject to:

(A)a petition being presented, an order being made or a meeting being called to consider a resolution for the Customer to be wound up, deregistered or dissolved;

(B)a receiver, receiver and manager or an administrator under Part 5.3A of the Corporations Act 2001 (Cth) being appointed to all or any part of the Customer's property and undertaking;

(C)the entering of a scheme of arrangement (other than for the purpose of restructuring); and

(D)any assignment for the benefit of creditors;

(iv)the Customer purports to assign its rights under these terms of trade without the Supplier's prior written consent; or

(v)the Customer ceases or threatens to cease conduct of its business in the normal manner.

(b)Where an event of default occurs, except where payment in full of all amounts owing by the Customer has been received by the Supplier, the Supplier may:

(i)terminate these terms of trade;

(ii)terminate any or all Purchase Orders and credit arrangements (if any) with the Customer;

(iii)refuse to deliver Goods;

(iv)pursuant to clause 12(d), repossess and re-sell any Goods delivered to the Customer, the payment for which has not been received; or

(v)retain (where applicable) all money paid by the Customer on account of Goods or otherwise.

(c)In addition to any action permitted to be taken by the Supplier under paragraph 16(b), on the occurrence of an event of default all invoices will become immediately due and payable.

17Termination

(a)In addition to the express rights of termination provided in these terms of trade, a party may terminate these terms of trade by giving 20 Business Days’ written notice to the other party.

(b)Despite any other provision of these terms of trade, this clause 17 (Termination), clause 1 (Definitions), clause 11 (Title and Risk), clause 13 (PPS Law), clause 18 (Exclusions and limitations of liability), clause 19 (Indemnity) and clause 22 (Dispute resolution) survive the expiry of termination of these terms of trade.

18Exclusions and limitation of liability

(a)The CCA and the Australian Consumer Law guarantee certain conditions, warranties and undertakings, and give the Customer other legal rights, in relation to the quality and fitness for purpose of consumer goods sold in Australia. These guarantees cannot be modified nor excluded by any contract. Nothing in these terms and conditions purports to modify or exclude the conditions, warranties, guarantees and undertakings, and other legal rights, under the Australian Consumer Law and other laws which cannot be modified or excluded. Except as expressly set out in these terms and conditions and the Australian Consumer Law, the Supplier makes no warranties or other representations under these terms and conditions. The Supplier’s liability in respect of these warranties, representations, undertakings and guarantees is limited to the fullest extent permitted by law.

(b)Without limiting clause 18(a), where the Supplier sells Goods to the Customer under these terms and conditions, and the Customer purchases them as a Consumer, then:

(i)the Australian Consumer Law provides certain guarantees in relation to the Goods;

(ii)those guarantees cannot be excluded under the Australian Consumer Law.

(c)In these circumstances, the Customer is entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. The Customer is also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure.

(d)To the extent permitted by Law, the liability, if any, of the Supplier arising from the breach of any implied conditions or warranties, or failure to comply with a statutory guarantee under the Australian Consumer Law, in relation to the supply of Goods other than goods of a kind ordinarily acquired for personal, domestic or household use or consumption, shall at the Supplier’s option be limited to:

(i)the replacement of the Goods or resupply of the Goods by the Supplier, or the cost of replacement or resupply of the Goods; or

(ii)the repair of the Goods, or the cost of repair of the Goods.

(e)To the extent permitted by Law, all warranties, conditions and guarantees (whether express, implied or applied, and whether given by the Supplier, the manufacturer or a third party) and any obligation of the Supplier to repair or replace any goods are void in respect of any goods which the Customer tampers with or alters.

(f)To the extent permitted by Law, neither the Supplier nor any of its suppliers is liable or responsible in any way to the Customer or any other person for any Loss or (including consequential damages) as a result, direct or indirect of any defect, deficiency or discrepancy in the Goods. This includes their form, content and timeliness of deliveries, failure of performance, error, omission, defect, including, without limitation, for and in relation to any of the following:

(i)any Goods supplied to the Customer;

(ii)any delay in supply of the Goods; or

(iii)any failure to supply the Goods.

(g)The Customer expressly agrees that use of the Goods is at the Customer's risk. To the full extent allowed by Law, the Supplier's liability for breach of any term implied into these terms of trade by any law is excluded.

(h)All information, specifications and samples provided by the Supplier in relation to the Goods are approximations only and, subject to any guarantees under the Australian Consumer Law, small deviations or slight variations from them which do not substantially affect the Customer's use of the Goods will not entitle the Customer to reject the Goods upon delivery, or to make any claim in respect of them.

(i)Any advice, recommendation, information, assistance or service given by the Supplier in relation to the Goods is given in good faith and is believed to be accurate, appropriate and reliable at the time it is given. It is provided without any warranty or accuracy, appropriateness or reliability. The Supplier does not accept any liability or responsibility for any Loss suffered as a result of the Customer's reliance on such advice, recommendation, information, assistance or service.

(j)To the fullest extent permissible at law, and subject to clause 18(a), the Supplier is not liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the provision of or failure to provide Goods, or otherwise arising out of the provision of Goods, whether based on terms of trade, negligence, strict liability or otherwise, even if the Supplier has been advised of the possibility of damages.

(k)The Supplier makes no express warranties in relation to the suitability for any purpose of Goods supplied by a Supplier.

19Indemnity

(a)The Customer indemnifies and keeps indemnified the Supplier, its servants and agents in respect of any claim or demand made or action commenced by any person (including, but not limited to, the Customer) against the Supplier or, for which the Supplier is liable, in connection with any Loss arising from or incidental to the provision of Goods, any Purchase Order or the subject matter of these terms of trade.

(b)The indemnity provided in clause 19(a) includes, but is not limited to, any legal costs incurred by the Supplier in relation to meeting any claim or demand or any party/party legal costs for which the Supplier is liable in connection with any such claim or demand.

(c)This provision remains in force after the termination of these terms of trade.

20Non-circumvention

To the extent that:

(a)a Supplier Contractor is not an existing supplier to the Customer (as evidenced by a duly executed and valid written supply contract) at the Commencement Date; or

(b)a Supplier Contractor is not providing any Goods to the Customer (under a duly executed and valid written supply contract) at the Commencement Date,

then:

(c)the Customer shall ensure that all orders for Goods are conducted through the Supplier on an exclusive basis in accordance with these terms of trade; and

(d)the Customer shall not (and shall procure that its Related Parties shall not) at any time during the Relevant Period for any reason, anywhere within the Territory, without the prior written consent of the Supplier, which consent the Supplier may withhold in its absolute sole discretion:

(i)solicit or accept any business, or attempt in any manner to deal directly or indirectly in any manner with any of:

(A)the Supplier Contractors (or their Related Parties); or

(B)other individuals or companies related to the Supplier Contractors, to the extent that those individuals or companies were made available to the Customer through the Supplier or these terms of trade; or

(ii)by-pass, compete, avoid, circumvent, or attempt to circumvent the Supplier relative to Supplier Contractors or the Goods including by utilising any of the Confidential Information or by otherwise exploiting or deriving any benefit from the Confidential Information.

21Force majeure

(a)If circumstances beyond the Supplier's control prevent or hinder its provision of the Goods, the Supplier is free from any obligation to provide the Goods while those circumstances continue. The Supplier may elect to terminate these terms of trade and any Purchase Order or keep these terms of trade and any Purchase Order on foot until such circumstances have ceased.

(b)Circumstances beyond the Supplier's control include, but are not limited to, unavailability of materials or components, strikes, lockouts, riots, natural disasters, fire, war, acts of God, Government decrees, proclamations or orders, transport difficulties and failures or malfunctions of computers or other information technology systems.

22Dispute resolution

(a)If a dispute arises between the Customer and the Supplier, the following procedure applies:

(i)A party may give another party a notice of the dispute and the dispute must be dealt with in accordance with the procedure set out in this clause 22.

(ii)A party must not commence legal proceedings (except proceedings seeking interlocutory relief) in respect of a dispute unless the dispute has been referred for resolution in accordance with this paragraph.

(iii)A party must not oppose any application for a stay of any legal proceedings that may be issued in respect of a dispute pending the completion or termination of the procedure set out in this paragraph.

(b)If a dispute is notified, the dispute must immediately be referred to the parties' respective senior management. Those representatives must endeavour to resolve the dispute as soon as possible and in any event within 10 Business Days (or other period as agreed).

(c)Unless otherwise agreed by the parties, any dispute that cannot be settled by negotiation between the parties or their representatives, the parties expressly agree to endeavour to settle the dispute by mediation administered by the Australian Commercial Disputes Centre (ACDC) before having recourse to arbitration or litigation. The mediation must be conducted in accordance with the ACDC Guidelines for Commercial Mediation which operate at the time the matter is referred to ACDC. The Guidelines set out the procedures to be adopted, the process of selection of the mediator and the costs involved. The terms of the Guidelines are incorporated into these terms of trade.

(d)Notwithstanding the existence of a dispute (including the referral of the dispute to mediation), each party must continue to perform its obligations under these terms of trade.

(e)The parties must hold confidential, unless otherwise required by law or at the direction of a court of competent jurisdiction, all information relating to the subject matter of the dispute that is disclosed during or for the purposes of dispute resolution. The parties acknowledge that the purpose of any exchange of information or documents or the making of any offer of settlement pursuant to this procedure is to attempt to settle the dispute between the parties. No party may use any information or documents obtained through the dispute resolution process for any purpose other than an attempt to settle the dispute between the parties.

23GST

(a)In this clause:

(i)the expressions Consideration, GST, Input Tax Credit, Recipient, Supply, Tax Invoice and Taxable Supply have the meanings given to those expressions in the GST Act; and

(ii)Suppliers means any party treated by the GST Act as making a Supply under these terms of trade.

(b)Unless otherwise expressly stated, all prices or other sums payable or Consideration to be provided under or in accordance with these terms of trade are exclusive of GST.

(c)If GST is imposed on any Supply made under or in accordance with these terms of trade, the recipient of the Taxable Supply (Recipient)must pay to the Suppliers an additional amount equal to the GST payable on or for the Taxable Supply, subject to the Recipient receiving a valid Tax Invoice in respect of the Supply at or before the time of payment.

(d)Payment of the additional amount must be made at the same time as payment for the Taxable Supply is required to be made in accordance with these terms of trade.

(e)If these terms of trade require a party (the First Party) to pay for, reimburse, set off or contribute to any expense, loss or outgoing (Reimbursable Expense) suffered or incurred by another party (the Other Party), the amount required to be paid, reimbursed, set off or contributed by the First Party will be the sum of:

(i)the amount of the Reimbursable Expense net of Input Tax Credits (if any) to which the Other Party is entitled in respect of the Reimbursable Expense (Net Amount); and

(ii)if the Other Party's recovery from the First Party is a Taxable Supply, any GST payable in respect of that Supply, such that after the Other Party meets the GST liability, it retains the Net Amount.

24Amendments

The Supplier may, at any time and from time to time, amend or vary these terms and conditions. Any amendment or variation to these terms and conditions will not apply to any Purchase Order that incorporates a version of these terms and conditions released prior to the amendments or variations.

25Miscellaneous

(a)These terms of trade are governed by the laws of the state where the Supplier's registered office is situated and each party irrevocably submits to the non-exclusive jurisdiction of the courts of that state.

(b)These terms of trade and any Quotes and written variations agreed to in writing by the Supplier represent the whole agreement between the parties relating to the subject matter of these terms.

(c)These terms of trade supersede all oral and written negotiations and communications by and on behalf of either of the parties.

(d)In entering into these terms of trade, the Customer has not relied on any warranty, representation or statement, whether oral or written, made by the Supplier or any of its employees or agents relating to or in connection with the subject matter of these terms of trade.

(e)If any provision of these terms of trade at any time is or becomes void, voidable or unenforceable, the remaining provisions will continue to have full force and effect.

(f)A party's failure or delay to exercise a power or right does not operate as a waiver of that power or right.

(g)A notice or other communication required or permitted to be given by one party to another must be in writing to the address shown on a Quote (or as varied pursuant to this paragraph) and delivered personally, sent by pre-paid mail to the address of the addressee specified in the relevant Quote; sent by fax to the fax number of the addressee specified in the relevant Quote, with acknowledgment of receipt from the facsimile machine of the addressee or sent by email to the email address of the addressee specified in the relevant Quote with acknowledgement of delivery.

(h)A notice or other communication is taken to have been given (unless otherwise proved) if mailed, on the second Business Day after posting; or if sent by fax or email before 4 pm one (1) Business Day at the place of receipt, on the day it is sent and otherwise on the next Business Day at the place of receipt.

(i)A party may only change its postal or email address or fax number for service by giving notice of that change in writing to the other party.